Fresh Content for Your Web Site

Having good fresh content for your site is vital for keeping people coming back to your site and to make your site relevant. Google gets this pretty well. So know they have Google Web Elements.  Essentially web elements lets you take different content from Google and display it on your site.

Since Google excels at search, I decided to see how difficult it would be to integrate Web Elements into a page at Educyber.com. Our Social Media Marketing Page hasn’t been updated in more than a month so at the Web Elements home page I clicked on News. Choose the size I wanted typed in Social Media in the Create one field, copied the code, pasted it into www.educyber.com/web/educyber-social-media-marketing.php, uploaded it and “Ta Dah” I was done. (Go ahead and check it out – scroll to the bottom of the page)

Now I don’t really like this kind of integration because if anyone clicks the link that Google displays, they go away from my site and off to someone else’s. That can’t be good for business, can it?

But there are some useful features that can work for your site. For example, you can embed a Google Calendar onto your site. So, say for example you hold regular events, meetings or seminars. You can create a Google Calendar, make it public and then pull your calendar onto whichever page(s) on your site you want.

Or if you have a powerpoint presentation that would be beneficial to share with your web visitors, choose Presentations, upload your presentation (or link to someone else’s), then copy the code and paste into your web page – Presto! You have a web presentation.

All in all, Web Elements is a useful application – one of those “Why didn’t I think of this?” kind of tools that can help you engage your web visitors.

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5 People I Follow on Twitter and Why

  1. PublicityHound (twitter.com/PublicityHound)
    Joan Stewart is the queen of getting publicity and has developed quite a following. For any business looking to get more and better publicity, Joan provides a lot of free and low cost tips. On Twitter she mostly stays on task -focusing on Publicity, with just enough personal info to make life interesting
  2. Mashable (twitter.com/mashable)
    Pete Cashmore is so on top of what’s happening in Social Media and Social Networking that you’d be crazy to follow him on Twitter.
  3. Copyblogger (twitter.com/copyblogger)
    Brian Clark is seriously into social networking but he also posts great quotes like this recent one “I have no particular talent. I am merely inquisitive.” From Albert Einstein
  4. Schwarzenegger (twitter.com/schwarzenegger)
    The Governator actually has harnessed the power of twitter for good – using it to disseminate information and links useful to Californians. While not a Californian myself, I’d like to see more elected officials make the attempt to use new technologies to help them better communicate and stay in touch.  I guess twitter.com/govritter should get mention as well since I live in Colorado.
  5. MattCutts (twitter.com/mattcutts)
    I’ve been a fan of Google since they started at Stanford – for real. Matt is a great public face for Google on Twitter. He lets you know what Google is up to and provides some really cool information such as how to link to a specific point in a YouTube video.
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Web Design 101: 3 Basics

We get a lot of clients coming to us when the original designer disappears or the in house designer gets so busy with their real job that the company decides to outsource. When we take on a new client, there are three essentials for a business web site that we go over with them:

  1. Look. Too many people stop with just this basic tenet of web design: having a nice look. What does it mean to have a nice look? The elements of the site need to flow together. There should be a cohesive look to the site with a logo and color scheme that build and reinforce the brand. A clean, simple site is more attractive and more likely to engage your web visitors. Take your logo (or create one if need be) and use the colors and font to determine other key elements. When choosing colors and images or photos, consider your target market and what they are attracted to.
  2. Usability. We’ve seen way too many sites that look fantastic but aren’t user-friendly. If you want to build a site that actually helps your business, it needs to be usable. Building a user-friendly site means the first question you need to ask yourself is, what do you want people to do? If the goal is to get the visitor to make a purchase, the navigation and purchasing experience need to be very easy to accomplish and should make it clear how to add something to your cart, how to proceed to check out, etc. If the goal is to get someone to call you, make sure you have the phone number as the call to action. I often tell the story of the customer who said his goal was to educate the consumer . . .  “well ultimately I want them to call me”, he said. “Where’s your phone number?” I replied.
  3. мебели сливенSearch-Friendliness. Having a nicely designed, usable site gets you no where unless you also have a search friendly site. Search Engine Optimization is an ongoing task that can become quite expensive. But every web site and every page on a web site should be search-friendly.  This simply means to keep in mind your key words as you write the content, name images, and create meta-tags. The Internet is not a field of dreams. If you build it, you also have to market it and provide ways for people to know what you’re about. If you use your key words in your site properly, you’ll have a search-friendly site that will help to drive more people to it.
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10 Key Social Media Tools for Small Business

Social Media Marketing, promoting your business through internet social media, is a good idea for any business. One of the questions I’m asked most often is “How much time does it take?” and the companion complaint I hear is “I don’t have time for that.”
My response to that is, what business is doing so well they don’t have to take time to market themselves? So, if you’ve made the decision to spend the time, here are 10 tools you will find quite helpful:

  1. Twitter: Found at twitter.com it is called a Microblogging web site. You have 140 characters per message (the message is called a tweet).  You can follow anyone and anyone can follow you. It’s a great way to connect with people in your industry, in your neighborhood, or even to see what the competition is up to.
  2. TweetDeck: Once you get into twitter, the twitter.com interface won’t be robust enough to manage the people you’re following. TweetDeck lets you categorize and segregate people you follow and makes it easy to reply, forward, or send direct messages.
  3. Facebook: Facebook.com started as a way for college students to connect but it has become big business and is a great way to connect with friends, colleagues, and potential clients. You can create a page for your business and collect “fans”. This provides a great way to communicate with “your” community.
  4. LinkedIn: LinkedIn.com started as a way to connect with others in a business environment and has rapidly begun to grow into a site that lets you form business groups and connect with people in different ways.
  5. StumbleUpon: StumbleUpon.com is a great way to track and share web sites that you come across. Instead of bookmarking them with your browser, bookmark them with StumbleUpon and you can access them from any browser. It’s unique point is being able to “stumble upon” sites that others with your interests have found.
  6. Digg: Another social bookmarking site, Digg is more focused on news kind of things but is a great way to share your sites and find out what others are “Digging”
  7. FriendFeed: Much like dogpile.com brings results from different search engines together in one interface, FriendFeed.com lets you bring all your social media sites into one feed.  You can also take your feed and import it into your accounts – I get facebook comments on my tweets because FriendFeed pulls them into my account.
  8. YouTube: I’m so keyed into the written word that I sometimes overlook the visual. But when we were not having good luck repairing my son’s iPod, he looked on YouTube and got step by step instructions. And that is why businesses can benefit – show step by step instructions on how to use your goods or services.
  9. MySpace.com: As sites like FaceBook and LinkedIn morphed to fit the changing needs of its members, myspace has grown into a “big boys” site with networking opportunities and connections similar to their more business-like counterparts.
  10. Craigslist: OK, its not really a social networking site but it is a key site to find or advertise things on and it’s pretty simple to figure out and use.
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Are you Linked In online?

LinkedIn is one of the largest business networking sites out there. Based on the premise that if I have 10 connections (people I know and network with) and each of those has 10 connections, I’m only one relationship away from 100 people.  If you have 100 connections and they have 100 connections each, well, you do the math.

So what all can you do on LinkedIn? You can connect with people, join virtual groups, many times they are virtual versions of physical networking groups. So this can be a great way to communicate between physical meetings. You can send or post reminders, share announcements and more. The benefit of doing this online is that you can reach a wider audience that might otherwise not know of your group.

If you’re looking for work, LinkedIn can be a great way to find the right job for you. There are hundreds of jobs posted but also by working your LinkedIn network, you can find opportunities that you would never know about through other ways. Through recommendations you can also let or encourage others brag about you.

Speaking of recommendations, this is another way to promote your business. Why “toot your own horn” when you have friends, customers and colleagues who are often more than happy to tout your benefits or service or value. Let word of mouth marketing work for you.

Spend a few minutes a day – literally just a few minutes, and you can build your network over a couple of weeks to the point where it can start working for you.

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Social Media Buzz

So you’re trying to grow your business and you keep hearing about Social Media and how you ought to be using it. But how? And how much time will it take? And what kind of results will you get?

Like most things in life, you get out of it what you put into it.  But let’s back up and talk about what Social Media is.  Essentially, Social Media is all about networking but doing it online instead of face to face. With that simple definition, you can see how things like blogs and forums can be classified as Social Media. But there is a classification of web site that is dedicated to this online networking amongst which we find sites such as: Facebook, LinkedIn, Twitter, and even CraigsList.

Over the next several blogs we’ll take a look at these four and how you can use them for your business. Let’s start with one of my current favorites, Facebook. With Facebook you can build and maintain your brand. One easy way to do that is to create a Facebook Page for your business.  You can invite customers and potential customers to interact with you on your page. If you have any kind of event, you can invite others to the event all right through Facebook. Just like you have a physical brand with a sign or a logo, you can foster that brand through your own page on Facebook.

One of the major goals of any online campaign is to drive people to your web site. Once there, no matter what reason they clicked through to your site, you have the opportunity to connect them with a service or product that meets their needs. Since we’ve begun helping our customers with social media marketing, we’ve also “practiced what we preached” and are seeing a large increase in traffic to our site which translates to more business for us. Through Facebook you can send more people to your web site, reaching an audience that might not have know of you without Facebook. And this is true even for people that are right in your area.

One of the most exciting and amazing things is how you can connect and reconnect with others on the Internet. I might want to meet your accountant, for example, but not know that she is YOUR accountant.  We could know each other for a long time and that would never come up. But on the Internet I can click on your friends and see who they are and either ask you for the introduction or just connect with them directly. To some that sounds a bit scary. But it’s not. Its how social networking works.

So get started at Facebook. Looking for someone to connect with? I’ll be your friend. Look me up at http://www.facebook.com/people/Brian-DeLaet/1133345182

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Measuring Your Statistics

I’ve always followed the concept of what gets measured is what gets done. I also follow John C. Maxwell’s leadership newsletter and this last newsletter included this quote from Albert Einstein: Not everything that counts can be counted, and not everything that can be counted counts.

So what’s my point? The beauty of the Internet is that it is like one huge database. The problem with the Internet is that it is like one huge database. A while back I was talking with a potential client about what to measure with the statistics on his web site. He wanted to measure everything. While possible, that isn’t practical. Of what value is there in tracking, for example, how many 206 error codes you get on your site? Anybody out there know what a 206 error is? Those of you who just said yes are web techs. But for a business owner, that information isn’t a useful metric to determine the success of the site or the business.

What statistics are useful? We have five key stats we follow for our customers but what statistics are useful depends on what your goal is. Rarely do I find a customer whose goal is really to be ranked number one for a key word or key phrase. What they really want is to get more customers for their business and see having a high ranking for their key phrases as one of the means towards reaching that goal. So if you try to measure everything, you’ll likely just end up confused. Here are the five web site statistics that we recommend tracking:

  1. Number of Visits
  2. Pages Visited (in order of number of visits)
  3. Search Engine Referrals
  4. Key Phrases Searched For
  5. Backlinks

Of course, if you need assistance understanding these, EduCyber’s Search-Friendly Hosting is probably just the thing for you.

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Pay Per Click vs. Organic Search

If you are contemplating boosting traffic to your web site and therefore sales in your business, the first question you need to ask yourself is whether you should use organic search or pay per click.

First let’s define the terms. Pay Per Click (PPC) is an advertising campaign where you pay the search engine (such as Google – their PPC is called AdWords) to show your ads when people search for key words. Organic Search is where you either do the work or pay a Search Engine Optimization (SEO) company to get you ranked high in Google’s non-paid listings.

There are THREE key differences between PPC and Organic Search:

  1. In a PPC Campaign, you can create a campaign and be getting results quite literally within minutes. At Google it can be as simple as creating an account (1 – 2 minutes), creating a campaign (and giving your credit card information) in 2 – 3 minutes and then monitoring as you start to get click thrus to your web site. An organic campaign, on the other hand, takes more preparation as you make changes to pages throughout your web site and the results take longer as well. Depending on the site and the content, results can take as long as several weeks.
  2. One of the reasons an SEO campaign takes more work is because you don’t have control over which page the search engine will link to so you have to make sure all of your pages are both optimized and linked in such a way that people can get to the page they want even if they click a search engine link that takes them to a page you didn’t intend them to go to. With a PPC campaign, you get to tell the search engine EXACTLY what page to link to so you can just focus on that one page and focus on the marketing content of that page.
  3. The third key difference is that, according to SEOmoz, people searching on the Internet are 8.5 times more likely to click on an organic search listing than on a paid ad.

Some of the trade-offs then are between SEO which over the long term is likely to have a bigger pay off vs. a paid search campaign which can have an immediate impact on your bottom line and having a very focused ad in paid search vs. needing to continually focus on the whole web site in organic search.

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Understanding Social Media

Social Media: What is it?

One of the biggest “buzzes” in the internet right now is Social Media. But what is this phenomenon known as social media? It’s simple really.

When the Internet was in its infancy, web pages were pretty much static. That is, they didn’t change. The code on the page was hard coded and everyone who came to visit saw the same thing. The media of the day decried that the Internet would just drive us each into our own worlds, drive us away from each other.

Then people began to see how databases could be harnessed to provide live data and even to interact with each other. Larger businesses began to provide database connectivity to share information with their customers and visitors. People found this to be very useful and started to get more “into” it.

Then the Internet left its infancy. I would say it is still in its adolescence but at this time it is changing and growing in all kinds of unexpected ways. The naysayers often say a new technology is going to drive us away from each other but there is a deep need in every human to connect with others.

Social Media web sites provide this kind of connection. MySpace was the first social oriented web site to grab the attention of pretty much the whole Internet. While it still is an important site that is used by a wide variety of people, it is viewed by many to be the site where garage bands and their groupies meet. This, by the way is inaccurate as the average age of users in the mid 30’s.

A site that has really captured the attention of people young and old is Facebook. Facebook started as a way for college students to connect and get to know one another but rapidly moved from college to high school to anyone over the age of 13. It is now used by people all over to engage in both fun and business. This election season there were all kinds of groups created by people who favor one candidate over another, one issue over another or one cause over another.

I even spent the better part of an hour this afternoon catching up with an old friend who created a Facebook account and happened to be on Facebook at the same time I was – yes there is a chat feature on Facebook that lets people communicate in real time. I’ve also connected with an old flame from college – just to touch base mind you, and reconnected with some high school friends.

But Facebook is more than a social network. It is also a way to find partners, employees, work and customers. As a technology professional, I belong to a couple of networks through Facebook that are specifically for technology and entrepreneurs. One of the nicest parts about the web is that we aren’t limited by geography. I can connect with people in Asia, Europe, California, across town or just down the street.

Another very useful social networking site is LinkedIn. LinkedIn is designed for business. Business people sign up for an account and can connect with other business people. The LinkedIn concept is based on the premise that if I have, for example, 30 contacts in my network and each of my contacts also has around 30 people in their network, I suddenly have access to 900 people and that is just within one degree or one contact away. Move out two or three more degrees and you find yourself with 1000s of people within your network and it only takes an invitation or introduction to find the person you want to contact.

As social media has grown up, Facebook has morphed into an application that lets you do business, have fun, or get involved. And LinkedIn has grown into an application that lets you connect with classmates from long ago (or right now) and get involved in affinity groups not having anything to do with business.

Businesses and individuals alike should look into how they can leverage social media networks to improve their business or expand their prospects.

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Leverage Your Web Site

Tough times got you worried? Is the recession sending you into a depression? I’ve been asked quite a bit lately about how what EduCyber does can help a company through tough times.

This is undoubtedly one of the unique times when smart business owners will position their web site to capture market share and solidify their position so that when the recovery takes off, they’re in a position to benefit. So what can you do? First take a good hard look at  your web site. What is working? Do you have a strong call to action on each page? Have you updated it lately? Does it look fresh?

Take some time to go through your site yourself. If you’ve had your site for a year or more, there will undoubtedly be pages that you haven’t looked at in awhile. Make sure that any old data is removed and that you have current information about your products and services.

Then you are ready to start. Search rules. Get your site ranked for your key words now and keep them there. Doing that will pay benefits far into the future. If you carefully define the key words that you wish target, you might find that it is not as difficult as you might believe to get ranked.

Visit Google’s webmaster tools to learn how to do it yourself or contact EduCyber if you’d like assistance to start your new year at the top of the search engines. In fact you can come to our seminar on December 11th to learn how to “Start your (search) engines”.

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