Cultivating Customer Relationships Online

One of the most difficult things for most of us to wrap our minds around is that the cyber world of Social Media Marketing works very much the same as the physical world of marketing. Relationships rule. Cultivating relationships online is not really all that different than cultivating relationships in the physical world. We like […]

Does Social Media Drive You?

I came across an article on Mashable from back in November talking about how B2B social media is on the rise. They make some interesting points that I consistently make with clients and in presentations. Basically the point is “Create a Plan” followed by “Do some exploring to find out what works for your business”. […]

Cheating on the Internet

No I’m not talking about high school or college students copying papers from the Internet. I am talking about unethical and unscrupulous individuals and businesses that are cheating to get ahead. Some of this cheating is pointless but some of it is very pointed. I started thinking about cheating when someone who has never walked […]

Change Drives the Internet

The way the Internet works today, in January of 2011, is different from the way it worked in January of 2010 and so completely different from the way it worked in January of 2001 as to be completely unrecognizable. One of our clients made the comment “I hate old-fashioned web sites” the other day. And […]

A Look Back, A Look Ahead

What did you measure this year? All of us measure the bottom line but what else? Did you measure the number of new customers / clients? What about number of leads and number of those leads that converted into clients? Number of sales online? Number of new newsletter signups? Number of fans or followers on […]

If the Queen can do it, so Should You

It really is time for you to get your business on to Facebook. How do I know this? The Queen of England now has her own Facebook page. Actually it is the British Monarchy but for all intents and purposes, that is the Queen. You can do some of the many things the Queen is […]

36 Ways to Market Your Web Site

Put your web site on business card Incorporate your domain name into your letterhead Buy an ad in other ezines or email newsletters Engage in online communities and make sure you include your domain where appropriate (like in your signature) Include a link to your web site in your email signature Build a corporate Facebook […]

Setting Rules for Social Networking

There was a very good article on setting rules for social networking in the Denver Business Journal earlier this month. David Schachter, the author notes how seemingly easy it is to reach “billions of people instanteously” from your mobile device. Approaching the topic from a legal perspective – he is a lawyer after all – […]

3 Reasons to Invest in your Web Presence in a Down Economy

What’s happening in your financial world? If you’re like most folks, you’re not sure whether we’re headed up or down or what is around the next corner. In uncertain times it can be difficult to see a way forward and spending money is the last thing many business owners want to do. Yet here I […]

Social Media Marketing Made Easy

Everybody wants to do it quickly. “How much time does it take?” is the number one question I’m asked. It can be fast and it can be easy. But first you have to invest in a plan. That can be investing time or investing money or both. Without a plan then your “investment” is about […]